Online Statements & Notices
You can have your account statements and notices posted directly within your DSBconnect login in the Document section. These are free to receive.
In compliance with the E-SIGN Act, you must opt-in to this form of electronic communication between the bank and you. To do that, login on DSBconnect and click Documents and select Statements and/or Notices. You will have to click a link to show your computer/device can open .pdf files, which is the format the online statements and notices are in. The bank will receive your opt-in click and code your accounts for the online postings from that date forward.
Online statements/notices are generally posted within 24 hours of when they are produced. Example: a monthly account statement is produced end of a Monday, the online statement is posted by end of day Tuesday. Same thing with account notices, such as overdraft notices and next payment due notices.
Statements/notices will remain posted on your DSBconnect for 12 months.
What happened to CSIeSafe?
If you were using CSIeSafe to get your e-statements and e-notices prior to Oct. 29, 2019, you still must opt-in to these newer Online Statements and Notices within DSBconnect. If not, your e-statements and e-notices will continue to be posted at www.csiesafe.com and retrievable with your secure login. Pricing discounts, as separately disclosed, apply.