Bill Payment Guarantee

Your payments are protected and on-time with us.

Thanks to the Bill Pay Guarantee you’re protected in the unlikely event of unauthorized transactions or processing delays – guaranteed!

Suspect fraud? Please notify us within two business days of when you suspect an unauthorized transaction.

Payment late? We cover any late-payment related charges (up to $50.00) should a payment arrive after its due date, as long as you scheduled the transaction in accordance with our time payment guarantee.*

PaidWith the Online Bill Pay Guarantee, you know your payment will get where it is supposed to go — safely and on schedule.

*This guarantee does not reimburse late fees for payments not scheduled within these guidelines, or payments delayed due to postal delays or delays for posting at the payee.